Audit-ready

Compliance and validation

TrialTrack is built for regulated environments. It supports ICH E6(R3) and 21 CFR Part 11 requirements and is aligned with EU Annex 11 and ALCOA++ principles.

ICH E6(R3) aligned

Good clinical practice

Part 11 & Annex 11

Electronic records

ALCOA++ aligned

Data integrity

Cyber Essentials Plus

Held by Mayet, company-wide

Built for GxP compliance

TrialTrack provides technical controls aligned with ICH E6(R3) Section 4.3.4, 21 CFR Part 11, and EU Annex 11 requirements for computerised systems in regulated research.

Complete audit trail

Immutable, timestamped records of all user actions. Exportable for inspections and regulatory submissions.

Continuous validation

Every release is validated against 410+ automated test cases covering business logic, permissions and audit trail generation.

Role-based access

Admin, Editor and Viewer roles with study-level scoping. MFA available on all plans, SSO on Enterprise.

Validation documentation

Validation and security documentation you can hand to your QA team, plus plain-language release notes for every version.

ALCOA++ data integrity

How TrialTrack supports each ALCOA++ principle of data integrity.

A

Attributable

User attribution for all actions

L

Legible

Clear, readable data exports

C

Contemporaneous

Automatic timestamping

O

Original

Immutable audit records

A

Accurate

Validated data handling

C

Complete

Nothing deleted or lost

C

Consistent

Standardised formats

E

Enduring

Continuous backups

A

Available

Audit trail exportable as a PDF at any time

T

Traceable

Every change linked to who, when and the previous value

Security

Mayet is Cyber Essentials Plus certified. TrialTrack runs on Fly.io, encrypted at rest and in transit.

Infrastructure

Cloud providerFly.io
RegionsEU (Amsterdam), US (Virginia)
Uptime SLA (all plans)99.9%
Hosting certificationsSOC 2 Type II, ISO 27001 data centres

Data protection

Encryption at restAES-256
Encryption in transitTLS 1.2 / 1.3
BackupsContinuous + daily offsite
Recovery pointMinutes (PITR)

Set up your first study today

Free for up to 3 users, with no credit card and no sales call. You can be up and running in under an hour.